File a Complaint

Alabama Secuirities Commision
P.O. Box 304700
Montgomery, AL, 36130-4700

Arizona Department of Financial Institutions Consumer Affairs Division
100 N 15th Avenue, Suite 261
Phoenix, AZ, 85007

Arkansas Securities Department
1 Commerce Way, Suite 402
Little Rock, AR, 72202

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at ASK.DFPI@dfpi.ca.gov, or by mail at the following address: Department of Financial Protection and Innovation, Consumer Service Office, 2101 Arena Boulevard, Sacramento, CA 95834

Department of Financial Protection and Innovation
Consumer Service Office
2101 Arena Boulevard
Sacramento, CA 95834

CONSUMER NOTICE: Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT, You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY, ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

Colorado Division of Banking,
1560 Broadway, Suite 975,
Denver, CO 80202,
email: DORA_BankingWebsite@state.co.us,
website: www.dora.colorado.gov/dob

Colorado Division of Banking,
1560 Broadway, Suite 975,
Denver, CO 80202

Connecticut Department of Banking Consumer Credit Division
260 Constitution Plaza
Hartford, CT, 06103-1800

Office of the State Bank Commissioner
1110 Forrest Avenue Dover
Dover, DE, 19904

You may file a complaint with the District of Columbia Department of Insurance, Securities and Banking Bureau at https://disb.dc.gov/service/file-complaint-or-report-fraud

Department of Insurance, Securities and Banking Bureau
1050 First Street NE, Suite 801
Washington, DC 20002

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL, 32399

Georgia Dept. of Banking & Finance
2990 Brandywine Road, Suite 200
Atlanta, GA, 30341-5565

You may file a complaint with the Hawaii Department of Commerce and Consumer Affairs at https://cca.hawaii.gov/consumer-complaints/

Division of Financial Institutions, Department of Commerce and Consumer Affairs
335 Merchant Street, Room 221
Honolulu, HI 96813

Idaho Department of Finance
800 Park Blvd., Suite 200
Boise, ID, 83712

Illinois Dept. of Financial & Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, IL, 62786

Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, IN 46204

Iowa Division of Banking
200 East Grand Avenue, Suite 300
Des Moines, IA, 50309-1827

Kansas Office of the State Bank Commissioner
700 SW Jackson St Suite 300
Topeka, KS, 66603

Department of Financial Institutions
500 Mero Street, 2 SW 19
Frankfort, KY, 40601

Louisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA, 70804-9095

You may file a complaint with the Maine Bureau of Consumer Credit Protection at https://www.maine.gov/pfr/consumercredit/complaint.htm

Maine Bureau of Financial Institutions Consumer Outreach Program
36 State House Station
Augusta, ME, 04333-0036

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints regarding Omnex Group Inc., NMLS ID # 899521, Control No. 5297462 at the Office of the Commissioner of Financial Regulation, 1100 North Eutaw Street, Suite 611 Baltimore, Maryland 21201, phone 888-784-0136. Customers can verify the licensing status of Omnex Group Inc. at https://www.nmlsconsumeraccess.org

Maryland Office of the Commissioner of Financial Regulation
1100 North Eutaw Street, Suite 611
Baltimore, Maryland 21201

Massachusetts Division of Banks
1000 Washington Street, 10th floor
Boston, MA, 02118-2218

Michigan Department of Insurance and Financial Services
Consumer Finance Section
PO Box 30220
Lansing, MI 48909-7720

Minnesota Dept. of Commerce
85 7th Place East, Suite 280
Saint Paul, MN, 55101

Mississippi Consumer Finance Division
PO Box 12129
Jackson, MS 39236-2129

You may file a complaint with the Missouri Division of Finance at https://finance.mo.gov/consumers/complaint/complaintform.php

Missouri Division of Finance
Truman State Office Building, Room 630
Jefferson City, MO 65102

Montana Division of Banking and Financial Institutions
PO Box 200546
Helena, MT, 59620

Nebraska Dept. of Banking and Finance
1526 K St. #300
Lincoln, NE, 68508

State of Nevada, Dept. of Business & Industry Financial Institutions
Office of the Commissioner
3300 W. Sahara Ave., Suite 250
Las Vegas, NV, 89102

New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH, 03301

New Jersey Dept. of Banking & Insurance
NJDOBI, PO Box 471
Trenton, NJ, 08625-0471

New Mexico Regulation and Licensing Department - Financial Institutions Division
P.O. Box 25101
Santa Fe, NM, 87504

Department of Financial Services, Consumer Assistance Unit
1 State Street
New York, NY, 10004

North Carolina Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC, 27699-4309

You may file a complaint with the North Dakota Department of Financial Institutions - Consumer Division at http://www.nd.gov/eforms/Doc/sfn50702.pdf

North Dakota Department of Financial Institutions - Consumer Division
2000 Schafer Street, Suite G
Bismarck, ND, 58501-1204

Ohio Department of Commerce Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH, 43215-6120

Oregon Division of Financial Regulation
350 Winter St. NE Room 410
PO Box 14480
Salem, OR, 97309-0405

Pennsylvania Dept.of Banking and Securities
Market Square Plaza
17 North Second Street, Suite 1300
Harrisburg, PA, 17101

Rhode Island Dept. of Business Regulation
1511 Pontiac Avenue
Cranston, RI, 02920

South Carolina Department of Consumer Affairs
P.O. Box 5757
Columbia, SC, 29205-2418

You may file a complaint with the South Dakota Division of Banking at https://dlr.sd.gov/banking/consumers/filing_complaint.aspx

South Dakota Division of Banking
1601 N Harrison Avenue, Suite 1
Pierre, SD 57501-4590

Tennessee Dept. of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN, 37243

If you have a complaint, first contact the consumer assistance division of Omnex Group, Inc., toll-free at (866) 819-0119. If you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, Non-Depository Supervision Division, 2601 N. Lamar Blvd., Austin, TX 78705-4294

Texas Department of Banking
Non-Depository Supervision Division
2601 N. Lamar Blvd.
Austin, TX, 78705-4294

Utah Dept. of Financial Institutions
P.O. Box 146800
Salt Lake City, UT, 84114-6800

You may file a complaint with the Vermont Department of Financial Regulation, Banking Division at https://dfr.vermont.gov/consumers/file-complaint/banking

Vermont Department of Financial Regulation Consumer Services
89 Main Street
Montpelier, VT 05620-3101

You may file a complaint with the Virginia Bureau of Financial Institutions at https://www.scc.virginia.gov/bfi/complain.aspx

Virginia Bureau of Financial Institutions
P.O. Box 640
Richmond, Virginia 23218-0640

Washington State Dept. of Financial Institutions
PO Box 41200
Olympia, WA, 98504-1200

You may file a complaint with the West Virginia Division of Financial Institutions at https://dfi.wv.gov/consumers/complaints/Pages/default.aspx

West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302-3542

State of Wisconsin Department of Financial Institutions
Bureau of Consumer Affairs
P.O. Box 8041
Madison, WI, 53708-8041

Wyoming Division of Banking
Hathaway Building
2300 Capital Ave, 2nd Floor
Cheyenne, WY 82002